Peter Heyneman: Transforming Customer Success to Become a Highly-Effective Revenue Engine

Posted on Jun 13, 2020

About Peter

Peter is the Director of Revenue Operaions at InsightSquared.

Peter is a huge personality and a fantastic guest interviewee on RevAmp. He leads the Revenue Operations team at InsightSquared, a SaaS company that helps revenue operations professionals make better decisions by equipping them with actionable, real-time intelligence on sales and marketing KPIs. This session is highly insightful because Peter moves us beyond the lead-to-close sales motion into the redefinition of customer success. He shares his unique experience of equipping them to become a highly-effective group that can achieve zero churn, plus positive expansion and renewals.  

Every sales and revenue operations professional that we interview gives their unique set of experiences and insights; we also learned that besides being a talented RevAmp guest he is also a budding writer.

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About the podcast

The RevAmp podcast derives from two words: Revenue + Amplification. This series has been produced specifically to give a voice to the sales and revenue operations professionals who have invaluable experiences to share. We have seen the scope for this role, as well as the recognition, expectations, and tools have rapidly changed over the last couple of years. The reality is that there are not enough high-quality resources for fellow professionals to use as a benchmark or learning curve. DealHub knows how important it is to be well resourced so we have put together this RevAmp podcast for your benefit.

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Topics: Featured, KPIs, Data & Analytics, Technology